DistaDista Service
Maximize Field Service Efficiency
Ensure seamless service agility with AI-driven field service management software.
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Key Features
Scheduling and Dispatch
Assign the best-suited field technician to a job with intelligent scheduling with factors like skills, proximity, priority and availability.
Route Planning
Guide technicians with shortest, fastest, and most efficient routes, reducing travel time and operational costs.
Advanced Analytics and Reporting
Analyze service metrics across territories with custom dashboards. Leverage actionable insights powered by location data for better decision-making.
Territory Management
Organize and visualize service zones to improve task allocation and resource utilization.
Role-Based Access Control
Define team hierarchies and ensure compliance by regulating data access and approvals.
Geo-fenced Monitoring
Set geofencing parameters for technicians and trigger alerts when they enter or leave specified areas.
Contextual Alerts
Offer technicians with AI/ML-based real-time, actionable alerts to improve task efficiency and engagement.
Mobile App
Equip service technicians with a mobile app for managing tasks, accessing customer data, and collaborating on-the-go.
Knowledge Base
Offer technicians with quick access to instructional materials and best practices for faster service resolution.
Use Cases
- Work Order Management
- Capacity Planning
- Contractor Management
- Inventory Tracking
- Contract Planning
- Automated Invoicing
Work Order Managment
Simplify job creation, assignment, and monitoring to automate workforce utilization and operational efficiency.
Capacity Planning
Optimize resource allocation with intelligent planning tools that reduces agent downtime and scheduling conflicts.
Contractor Managment
Collaborate with contractors, track their performance, and enhance productivity with real-time updates.
Inventory Tracking
Monitor inventories, link them to service requests, and enable technicians to request parts via the mobile app.
Contract Planning
Maintain a centralized repository for service contracts, track compliance, and manage renewals seamlessly.
Automated Invoicing
Streamline invoicing with customizable templates, reducing errors and paperwork.
Industries We Serve
Manufacturing
We empower manufacturers with software that enhances production workflows, monitors equipment performance, & enables predictive maintenance. Our solutions help streamline supply chains, reduce downtime, & increase profitability.
Oil and Gas
Our custom-built solutions for the oil & gas industry improve operational control, asset management, & regulatory compliance. We provide data-driven platforms that optimize production & enhance decision-making through real-time insights.
Healthcare
We deliver secure, HIPAA-compliant healthcare software designed to enhance patient care & streamline medical operations. From telehealth platforms to electronic health records (EHR), our solutions promote better health management & operational efficiency.
Energy & Utilities
Telecommunications
Assign technicians using AI for enhanced network efficiency.
Manage contractors and track metrics to improve service quality.
Real Feedback from Satisfied Clients
“With Dista Deliver, we’ve been able to keep our 30 minute SLA. The platform orchestrates over 1500 riders and tracks orders from over 500 outlets across India. It helped us define serviceable areas, expand customer coverage, facilitate new store onboarding.”
Prashant Gaur
“Dista Service helped us with field investigation of our prospects as well as loan servicing for customers. Over 10K users are using the app to get real-time updates on their loan status, raise queries, respond to queries and more.”
Sandeep Gambhir
“Dista Insight helped us identify the most suitable locations to set up distribution centers, improve geographical coverage and delivery volume, thereby reducing our fulfillment costs. Their spatial analysis software designed an optimized first and last mile supply chain network.”
Pankhuri Goel
“By leveraging Dista Deliver, we are delivering over 2000 orders per month across 700 stores. Their system helped our store managers get real-time visibility on delivery executives and enabled them to allocate orders automatically.”
Anirban Chakraborti
“Dista’s employee transportation management software streamlined ride booking for our employees and optimized their pick-up and drop-offs. It offered complete transparency on distance traveled, thereby resulting in effective management and significant savings.”
Nilesh Nerlekar
Case Studies
Consumer Durable Leader Improves Lead and Work Order Management with Dista
A Leading Indian Bank Provides Smooth Doorstep Banking Powered by Dista Field Service
Dista Improves Field Agent Productivity for a Leading Telecom Firm
Our technology partnerships
FAQs
Browse our FAQs section to know more about Dista and how it can contribute to your success.
Still have questions ?
Dista is an AI-enabled low-code/no-code location intelligence platform specializing in field force management. It empowers enterprises to close more deals, service customers, orchestrate delivery operations, and expand business with location-first contextual insights. We offer a three-step approach to continually optimize and run field operations.
Step 1: Visualize
Plot your business data on the map with multiple data layers to get a 360-degree view of market coverage, customer and competitor spread, field agent mapping, POI and lead coverage.
Step 2: Strategize
Run simulations to derive spatial relationships for deeper insights into location data. Uncover trends and patterns with AI/ML-based algorithmic analysis of geo data.
Step 3: Operationalize
Optimize territory planning and orchestrate field operations to improve resource utilization. Boost agent productivity and maximize coverage with location-powered smart beat plans.
The Dista platform has over 40+ enterprise customers across industries like Banking and Financial Services, Retail and CPG, Logistics, and more. Our location-driven software processes over 15 million monthly jobs, manages 75K+ field agents, and helps leading enterprises, including ICICI Bank, CMS, Pizza Hut, and more.
Dista’s product suite is aimed at three key users – Business Leaders, Backend Managers, and Field Agents/Supervisors.
Decision makers like Digital Transformation Head, Head of Product, VP Business Development, BU Heads, and more use the Dista platform to get actionable insights for identifying gaps and expansion opportunities. Our AI/ML system adds multiple data layers to your existing data and runs multiple simulations to derive spatial insights for strategic decisions.
Backend Managers managing a team of field agents get real-time visibility of their location, productivity, and performance via a web dashboard. They perform territory mapping, optimize resource utilization, and view reports and analytics to improve operations.
Field Agents use Dista’s Super App to complete tasks, visit customers, pitch products, and more. Our system sends them contextual location-specific nudges to ensure timely follow-ups, meetings, and closing service requests.
Dista can replace or strengthen your current CRM, which typically acts as a lead management tool. Our platform uses the location component to assign tasks to field agents, balance territories, identify gaps and business potential, and expand sales and collection coverage.
Dista Sales is a location-first field force management software that helps organizations maximize sales and customer coverage, reduce lead leakage, and boost field force productivity.
Dista Service is an AI-powered field service management software that boosts FTFR, improves operational efficiency, and enhances customer experience with service agility.
Dista Insight is geospatial analytics software offering leaders a map-based visualization of their business. It derives contextual analysis from location data and uncovers spatial patterns to growth opportunities.
Dista Deliver is delivery management software that streamlines first, mid, and last mile deliveries with location-based scheduling and route optimization.
See How Location Intelligence Transforms Your Business.
Design a Location-first Strategy to Grow and Scale.
Apply spatial analysis to get contextual insights on existing data and go beyond traditional business intelligence
Utilize intuitive map-based visualizations to get unique visual perspectives
Optimize sales, service, and delivery operations with a location-first approach
