How we supported Apollo Pharmacy through IT Staff Augmentation to scale its digital healthcare platform
Case Study 5 min read
Project Overview
Apollo Pharmacy wanted to expand its digital health ecosystem across medicine delivery, doctor consultations, and diagnostics—all within a unified, scalable platform. The goal was to enhance app stability, speed up feature rollouts, and strengthen backend systems to support high transaction volumes and healthcare integrations.
Through IT staff augmentation, Competenza Innovare deployed experienced developers, QA engineers, and tech leads who embedded directly with Apollo’s product teams. Our engineers worked on multiple modules across the Apollo 24/7 mobile app and backend platform, improving performance, fixing critical issues, and supporting API-level integrations with diagnostic labs, pharmacies, and e-consultation services.
The work accelerated Apollo’s digital growth, resulting in faster releases, better user experience, and higher platform reliability.
About The Client
CLIENT COMMENTS
“The team is a true extension of our own— collaborative and technically sound. Their ability to deliver at scale has made them a valuable part of our digital journey.”
Problem Statement
Apollo 24/7’s platform was adding medicine delivery, doctor consultations, diagnostics, and prescription management. However, its internal tech teams were at full capacity, managing multiple live systems with limited bandwidth for new builds.
To sustain this growth, Apollo needed experienced engineers who could quickly integrate into ongoing sprints, take ownership of key features, and support rapid, production-ready development across web and mobile platforms.
Limited engineering bandwidth across frontend, backend, and mobile development
Delayed UI/UX updates affecting critical member-facing journeys and the development cycle
Integration gaps across pharmacy, consultation, and diagnostic systems
QA backlog causing slower bug resolution and release cycles of the app featutres both for iOS and android
Our Approach
We began by aligning with Apollo’s engineering and product leads to identify high-priority modules across mobile, backend, and design.
Through IT staff augmentation, we deployed dedicated developers, QA engineers, and UI/UX designers who embedded directly into Apollo’s team. Our team took full ownership of sprint deliverables—fixing production bugs, building new features, API integrations, and building UI/UX design.
Regular check-ins, shared tools, and CI/CD pipelines helped maintain delivery velocity. Our focus remained on speed, code quality, and seamless collaboration across multiple workstreams in the Apollo 24/7 platform.
What We Built
Our team worked across Apollo 24/7’s mobile and backend systems to develop both iOS and android mobile apps, performance of applications, user journeys, and healthcare integrations.
Here’s a closer look at what we delivered:
Improved medicine cart and checkout flows across iOS and Android apps, reducing order drop-offs and transaction errors.
Developed video consultation scheduling with integrated doctor slots, real-time sync, and secure session triggers.
Built diagnostic booking journeys with lab discovery, slot selection, and report access through the user dashboard.
Delivered mobile UI enhancements for prescription uploads, order tracking, and refill reminders with reusable design components.
Implemented backend updates for secure session handling, cache optimization, and real-time availability checks by location.
Enabled phased feature rollouts using versioned APIs and release flags across app updates and partner integrations.
Tech Stack Used
We worked within Apollo’s existing health-tech stack, contributing across mobile, backend, and infrastructure layers. Our team adapted quickly to their CI/CD pipeline, API architecture, and codebase standards, helping maintain feature velocity while improving app reliability and integration stability across platforms.
Project Results
With Competenza’s It staff augmentation services, Apollo accelerated app releases, improved platform stability, and reduced production bugs. Built modules like- consultation, diagnostics, and orders to make it more comprehensive and reliable. The UI improvements and backend refactors led to smoother user journeys and better performance under high traffic conditions.
50% reduction
in production issues across Android and iOS in the new module releases.
3x faster
feature testing and rollout speed through shared QA and CI/CD alignment.
98.9% uptime
maintained across backend services during peak demand periods.
Improvement
in consultation bookings and lab tests post UI redesign and performance fixes.
Industry Insights Financial Times
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